Terms of Service

Welcome to Schedulo. These Terms of Service ("Terms") govern your use of the scheduling platform available at bookwithschedulo.com and any related services (collectively, the "Service") provided by Schedulo ("we", "us", "our").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

Schedulo is a meeting scheduling platform that lets you create event types, share booking links, and manage meetings. Optional integrations let you sync with calendar providers like Google Calendar.

2. Eligibility

You must be at least 13 years old to use Schedulo. By using the Service, you represent that you have the legal capacity to enter into these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

3. Account Registration

• You must provide accurate, current information when creating your account.
• You are responsible for maintaining the confidentiality of your password and for all activities under your account.
• You must notify us promptly of any unauthorized access at support@bookwithschedulo.com.
• You may not share your account or use someone else's account without permission.

4. Subscription Plans and Payment

4.1 Free and paid plans

Schedulo offers a free plan with basic features and paid plans (Starter, Pro, Enterprise) with additional features. Plan details and pricing are listed on our Pricing page.

4.2 Billing

• Paid plans are billed monthly or annually, in advance, via our payment processor (Razorpay).
• Prices are listed in INR by default; we display USD and EUR equivalents for your convenience but charge in INR.
• Subscriptions auto-renew at the end of each billing period unless cancelled.
• You can cancel anytime from the Billing page. Cancellation takes effect at the end of the current billing period.

4.3 Refunds

All payments are non-refundable except where required by law. You can cancel your subscription at any time to stop future renewals; cancellation takes effect at the end of your current billing period and no partial or pro-rata refunds are issued.

4.4 Plan changes

We may change pricing or plan features with at least 30 days' notice via email. Changes take effect on your next billing cycle.

5. Acceptable Use

You agree NOT to use the Service to:

• Violate any law or regulation.
• Send spam, phishing emails, or unsolicited messages via Schedulo's email infrastructure.
• Distribute malware or attempt to compromise the Service.
• Reverse-engineer, decompile, or extract source code (except as permitted by law).
• Resell, sublicense, or commercially exploit the Service without our written consent.
• Scrape, crawl, or extract data from the Service in bulk.
• Impersonate another person or entity.
• Harass, abuse, or harm others.
• Use Schedulo to schedule meetings for illegal activities.

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice.

6. Your Content

You retain ownership of the content you create on Schedulo (event types, profile info, custom messages, etc.). By using the Service, you grant us a limited, non-exclusive, royalty-free license to host, display, and process your content solely to operate the Service on your behalf.

7. Third-Party Integrations

Schedulo integrates with third-party services (e.g., Google Calendar, Razorpay). These services have their own terms and privacy policies. We are not responsible for third-party services. By connecting them to Schedulo, you agree to their terms.

Your use of Google services through Schedulo is subject to the Google Terms of Service.

8. Intellectual Property

All rights in the Service — including software, design, logos, and trademarks — belong to Schedulo or its licensors. You may not copy, modify, or distribute any part of the Service without our written consent. The "Schedulo" name and logo are our trademarks.

9. Service Availability

• We strive for high availability but do not guarantee uninterrupted access.
• We may perform maintenance, updates, or modifications that temporarily affect the Service.
• We are not liable for outages caused by third-party providers or events outside our control.

10. Termination

You may delete your account at any time from your account settings or by contacting support. We may suspend or terminate your access:

• If you violate these Terms.
• If your account is inactive for an extended period.
• For non-payment of subscription fees.
• If required by law or to protect the integrity of the Service.

Upon termination, your right to use the Service ends immediately. Provisions that by their nature should survive (e.g., intellectual property, indemnification, limitation of liability) will survive termination.

11. Disclaimers

12. Limitation of Liability

To the maximum extent permitted by law:

• Schedulo will not be liable for any indirect, incidental, consequential, special, or punitive damages.
• Our total liability for any claim arising from your use of the Service is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) ₹1,000 INR.
• Some jurisdictions don't allow these limitations, so they may not apply to you.

13. Indemnification

You agree to indemnify and hold Schedulo, its officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any rights of another, or (d) content you post on the Service.

14. Changes to Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via email or in-app notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict of law principles. Any dispute will be resolved in the courts of Pune, Maharashtra, India.

Before filing a formal complaint, please contact us at support@bookwithschedulo.com — we genuinely want to resolve issues directly.

16. General

• Entire agreement: these Terms, together with the Privacy Policy, constitute the entire agreement between you and Schedulo.
• Severability: if any provision is held unenforceable, the remaining provisions stay in effect.
• No waiver: our failure to enforce any provision is not a waiver of that provision.
• Assignment: you may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

Questions about these Terms? Email support@bookwithschedulo.com.